At KASER, we are committed to delivering your order quickly and efficiently. All orders are fulfilled directly from our Italian Warehouse, ensuring fast delivery and no customs issues for our customers.
1. TRUSTED CARRIERS
To ensure the safety and speed of your delivery, we partner with the best logistics providers. Depending on your location and the size of the package, your order will be shipped via:🚛 BRT (Bartolini)🚛 UPS✈️ DHL📦 Poste Italiane
2. WHERE WE SHIP
We currently ship to Italy and European Union (EU) countries ONLY.✅ We Ship to: Italy, Germany, France, Spain, Austria, Belgium, Netherlands, Poland, and other EU member states.❌ We Do NOT Ship to: Extra-EU countries (e.g., United Kingdom, Switzerland, Norway, USA).
3. SHIPPING COSTS
We offer FREE SHIPPING on all orders to Italy and the European Union. Shipping Cost: €0.00 (Free). There are no minimum order requirements.
4. DELIVERY TIMES
Delivery times are estimates and commence from the date of shipping.DestinationCarrier UsedEstimated Transit TimeItaly (Domestic)BRT / GLS / Poste1 - 3 Business Days (24/48h)European Union (EU)UPS / DHL / DPD3 - 6 Business Days
5. ORDER PROCESSING (HANDLING TIME)
Handling Time: Orders are processed within 1-2 business days (Monday to Friday).Cut-off Time: Orders placed before 12:00 PM (CET) are usually dispatched the same day. You will receive a shipment confirmation email with a Tracking Number (BRT, UPS, DHL, or Poste Italiane) once your order has been dispatched.
6. CUSTOMS & DUTIES
Since we ship from Italy to countries within the European Union, there are NO customs duties or import taxes. The price you see at checkout is the final price.
7. CONTACT US
If you have any questions regarding shipping or tracking, please contact us at: info@kaserstore.com